Text message program

Text message (SMS) sign-up & consent

Ascend Dental Ashland offers text-message (SMS) appointment reminders and related communications to patients who opt in. Opting in is entirely optional and is never required to receive treatment, services, or complete any transaction. This page explains what you will receive and how to give or withdraw your consent.

Sign up for text messages

Enter your name and mobile number, check the consent box, and submit to start receiving text messages from Ascend Dental Ashland.

Another way to opt in

• Text the keyword START to our office number, (312) 755-8488, from the mobile number you want to enroll. You will immediately receive a confirmation text reply.

Messages you may receive

• Appointment confirmations and reminders
• Recall reminders when you are due for routine care
• Balance reminders, including a secure link to pay
• Operational replies to messages you send us

Message frequency

Frequency varies with your schedule and account; on average a patient receives 0–5 messages per month.

Cost

We do not charge for these messages. Standard message and data rates may apply per your wireless carrier.

Opt out & help

Reply STOP to any message to opt out at any time; you will receive one confirmation that you have been unsubscribed. Reply HELP for help, or contact us using the information above.

Your privacy

We use your mobile number only to send the messages described here and to log your replies to your patient record. We do not sell, rent, or share your mobile number or SMS opt-in / consent information with third parties or affiliates for marketing. See our Privacy Policy and SMS Terms & Conditions.